Auto responders

Reply to every message, day or night.

Set rules for the questions you get most often. Anything the bot cannot answer goes to your team with the full chat attached.

What you can do

  • Keyword rules

    Reply when a message contains certain words or phrases.

  • Buttons and menus

    Let people choose an option instead of typing.

  • AI answers

    Upload your PDFs or website and let AI answer the rest.

  • Hand over to a person

    Move the chat to your team inbox in one click.

0.8s

median first-response time - down from 4h 12m on email

Responder rules

4 active
Whenprice, cost, how much
ThenSend pricing carousel1.2k/wk
Whentrack order
ThenFetch status from Shopify840/wk
Whenhuman, agent, help
ThenRoute to live inbox311/wk
WhenNo match
ThenAI reply from knowledge base2.7k/wk
Handled automatically this week: 5,051 of 5,420 chats

Good for

  • Pricing and stock questions
  • Order status checks
  • After-hours enquiries
How setup works →

What is included

  • Unlimited keyword rules
  • Shared team inbox with notes and assignment
  • Working-hours and away messages
  • Order lookups from Shopify or WooCommerce
  • Saved replies for your team
  • Full chat history on every handover

Your customers are already on WhatsApp.Go and meet them there.

Start free with 1,000 free monthly service messages from Meta. Connect your number in about ten minutes and send your first campaign today.

  • No card needed
  • Setup help included
  • Cancel any time