Questions, answered plainly.

No. Hablix is an official Cloud API partner, so we set the account up for you. You sign in with Facebook, pick a number, and we handle the rest. Most accounts are live in about ten minutes.

Yes, as long as it is not currently on the WhatsApp app or the WhatsApp Business app. If it is, delete that account first and then move the number across. We will walk you through it, and your display name comes with you.

No. Everything is done from the Hablix app. If you do want to build something custom, there is a REST API and webhooks on the Scale plan.

Connecting your number takes about ten minutes. Meta business verification can take a day or two if you have not done it before. We help with both.

Not if you message people who opted in and use approved templates. Hablix records opt-ins, adds a one-tap unsubscribe, keeps your sending speed within Meta’s limit, and warns you if your quality rating drops.

It is a message format Meta has pre-approved. Templates (marketing, utility, authentication) can be sent to customers at any time. Outside the 24-hour customer service window, templates are required to initiate outbound contact.

The green tick is granted by Meta based on how well known your brand is, not by any provider. We prepare and submit your application, make sure verification and your display name are in order, and re-apply for you if needed.

Meta charges on a per-message basis for delivered messages based on category (Marketing, Utility, Authentication, or Service) and country code. Incoming customer messages are always free. Starting October 1st, Meta introduces per-message charging for service messages (support replies), with the first 1,000 service messages every month 100% free per business number. Hablix charges a flat monthly platform subscription and passes Meta’s message charges through at exact cost with 0% markup.

Yes. You can start free and send your first test messages without a card. Meta also gives you 1,000 free service messages every month. After that, pick the plan that fits.

Yes, at any time from your account settings. Upgrades apply straight away and downgrades apply at the end of your current billing period.

Your contacts, conversations and templates can be exported as CSV or JSON at any time, and the number stays yours to move to another provider. We delete your workspace data within 30 days of cancellation if you ask us to.

You choose India, the EU or the US when you create your workspace. Data stays in that region.

You set roles per user: owner, admin, agent or read-only. Every action is recorded in an audit log.